Communicating in business and professional settings / Michael S. Hanna, Gerald L. Wilson.
Publication details: New York : McGraw Hill, c1998.Edition: 4th editionDescription: xxv, 468 p. : ill. ; 23 cmISBN:- 0070260222
- 658.45 22 HAN
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book Closed Access | Engineering Library | 658.45 HAN 1 (Browse shelf(Opens below)) | 1 | Available | 009860 |
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Part I. Preliminary Considerations: Communication and Organizations
1: A Communication Perspective
2. The Organization--Theoretical Perspectives
3. Leadership and Communication in Organizations
4. Diversity in the Workplace
Part II. Basic Considerations: Foundations for Communication in Organizations
5. Perception and Listening
6. Language and Nonverbal Communication
7. Technology in the Workplace
Part III. Organizational Contexts: Interpersonal
8. Interpersonal Communication
9. Conflict Management
10. Interviewing and Interviews: On the Job
11. The Selection Interview: Hiring and Being Hired for the Job
Part IV. Organizational Contexts: The Group Context
12. Small Group Communication Process
13. Communicating with Group or Staff
Part V. Organizational Contexts: The One-to-Many Context
14. Thinking About the Ideas and Arguments
15. Organizing the Presentation
16. Delivering the Presentation
Includes bibliographical references and index.
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