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Communicating in business and professional settings / Michael S. Hanna, Gerald L. Wilson.

By: Contributor(s): Publication details: New York : McGraw Hill, c1998.Edition: 4th editionDescription: xxv, 468 p. : ill. ; 23 cmISBN:
  • 0070260222
Subject(s): DDC classification:
  • 658.45 22 HAN
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Item type Current library Call number Copy number Status Date due Barcode
Book Closed Access Book Closed Access Engineering Library 658.45 HAN 1 (Browse shelf(Opens below)) 1 Available 009860

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Part I. Preliminary Considerations: Communication and Organizations
1: A Communication Perspective

2. The Organization--Theoretical Perspectives

3. Leadership and Communication in Organizations

4. Diversity in the Workplace

Part II. Basic Considerations: Foundations for Communication in Organizations
5. Perception and Listening

6. Language and Nonverbal Communication

7. Technology in the Workplace

Part III. Organizational Contexts: Interpersonal
8. Interpersonal Communication

9. Conflict Management

10. Interviewing and Interviews: On the Job

11. The Selection Interview: Hiring and Being Hired for the Job

Part IV. Organizational Contexts: The Group Context
12. Small Group Communication Process

13. Communicating with Group or Staff

Part V. Organizational Contexts: The One-to-Many Context
14. Thinking About the Ideas and Arguments

15. Organizing the Presentation

16. Delivering the Presentation

Includes bibliographical references and index.

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