Normal view MARC view ISBD view

Hanna, Michael S.,

Communicating in business and professional settings / Michael S. Hanna, Gerald L. Wilson. - 4th edition - New York : McGraw Hill, c1998. - xxv, 468 p. : ill. ; 23 cm.

Counter
Part I. Preliminary Considerations: Communication and Organizations
1: A Communication Perspective

2. The Organization--Theoretical Perspectives

3. Leadership and Communication in Organizations

4. Diversity in the Workplace

Part II. Basic Considerations: Foundations for Communication in Organizations
5. Perception and Listening

6. Language and Nonverbal Communication

7. Technology in the Workplace

Part III. Organizational Contexts: Interpersonal
8. Interpersonal Communication

9. Conflict Management

10. Interviewing and Interviews: On the Job

11. The Selection Interview: Hiring and Being Hired for the Job

Part IV. Organizational Contexts: The Group Context
12. Small Group Communication Process

13. Communicating with Group or Staff

Part V. Organizational Contexts: The One-to-Many Context
14. Thinking About the Ideas and Arguments

15. Organizing the Presentation

16. Delivering the Presentation

Includes bibliographical references and index.

ISBN: 0070260222

Subjects--Topical Terms:
Communication in management.
Communication in organizations.

Dewey Class. No.: 658.45 / HAN