Lippincott Williams & Wilkins' administrative medical assisting / Laura Southard Durham.
Publication details: Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins, c2008.Edition: 2nd editionDescription: xix, 380 p. : ill. col. ; 28 cmISBN:- 9780781797894
- 0781797896
- Lippincott Williams and Wilkins' administrative medical assisting
- Administrative medical assisting
- W 21.5 D9611 2005
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Book Open Access | Health Sciences Library | W 21.5 D9611 2005 (Browse shelf(Opens below)) | 1 | Available | MBAL22050479 | |
Book Open Access | Health Sciences Library | W 21.5 D9611 2005 (Browse shelf(Opens below)) | 2 | Available | MBAL22050480 | |
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Table of Contents
Part I: Introduction to Medical Assisting
Unit One: Understanding the Profession
1. Medicine and Medical Assisting
2. Law and Ethics
3. Communication Skills
4. Patient Education
Part II: The Administrative Medical Assistant
Unit Two: Fundamentals of Administrative Medical Assisting
5. The First Contact: Telephone and Reception
6. Managing Appointments
7. Written Communications
8. Health Information Management: Electronic and Manual
9. Computer Applications in the Medical Office
10. Management of the Medical Office
Unit Three: Managing the Finances in the Practice
11. Credit and Collections
12. Accounting Responsibilities
13. Health Insurance
14. Diagnostic Coding
15. Outpatient Procedural Coding
Part III: Career Strategies
Unit Four: Competing in the Job Market
16. Making the Transition: Student to Employee
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