Lippincott Williams & Wilkins' administrative medical assisting /
Durham, Laura Southard.
Lippincott Williams & Wilkins' administrative medical assisting / Lippincott Williams and Wilkins' administrative medical assisting Administrative medical assisting Laura Southard Durham. - 2nd edition. - Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins, c2008. - xix, 380 p. : ill. col. ; 28 cm.
Table of Contents
Part I: Introduction to Medical Assisting
Unit One: Understanding the Profession
1. Medicine and Medical Assisting
2. Law and Ethics
3. Communication Skills
4. Patient Education
Part II: The Administrative Medical Assistant
Unit Two: Fundamentals of Administrative Medical Assisting
5. The First Contact: Telephone and Reception
6. Managing Appointments
7. Written Communications
8. Health Information Management: Electronic and Manual
9. Computer Applications in the Medical Office
10. Management of the Medical Office
Unit Three: Managing the Finances in the Practice
11. Credit and Collections
12. Accounting Responsibilities
13. Health Insurance
14. Diagnostic Coding
15. Outpatient Procedural Coding
Part III: Career Strategies
Unit Four: Competing in the Job Market
16. Making the Transition: Student to Employee
9780781797894 0781797896
2008011759
Medical assistants.
Practice Management, Medical.
Allied Health Personnel.
Medical Secretaries.
Office Management.
Physicians' Offices--organization & administration.
W 21.5 D9611 2005
Lippincott Williams & Wilkins' administrative medical assisting / Lippincott Williams and Wilkins' administrative medical assisting Administrative medical assisting Laura Southard Durham. - 2nd edition. - Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins, c2008. - xix, 380 p. : ill. col. ; 28 cm.
Table of Contents
Part I: Introduction to Medical Assisting
Unit One: Understanding the Profession
1. Medicine and Medical Assisting
2. Law and Ethics
3. Communication Skills
4. Patient Education
Part II: The Administrative Medical Assistant
Unit Two: Fundamentals of Administrative Medical Assisting
5. The First Contact: Telephone and Reception
6. Managing Appointments
7. Written Communications
8. Health Information Management: Electronic and Manual
9. Computer Applications in the Medical Office
10. Management of the Medical Office
Unit Three: Managing the Finances in the Practice
11. Credit and Collections
12. Accounting Responsibilities
13. Health Insurance
14. Diagnostic Coding
15. Outpatient Procedural Coding
Part III: Career Strategies
Unit Four: Competing in the Job Market
16. Making the Transition: Student to Employee
9780781797894 0781797896
2008011759
Medical assistants.
Practice Management, Medical.
Allied Health Personnel.
Medical Secretaries.
Office Management.
Physicians' Offices--organization & administration.
W 21.5 D9611 2005