Retail management : a strategic approach / Barry Berman, Joel R. Evans.
Publication details: Upper Saddle River, NJ : Prentice Hall, c2004.Edition: 9th editionDescription: xxiii, 584 p. : col. ill. ; 29 cmISBN:- 0131009443
- 658.87 23 BER
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book Open Access | Engineering Library | 658.87 BER 1 (Browse shelf(Opens below)) | 1 | Available | BUML23112466 |
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658.85 MAN 1 Selling today : building quality partnerships / | 658.85 PAR 1 Selling to VITO : the very important top officer / | 658.85 WEI 1 Selling : building partnerships / | 658.87 BER 1 Retail management : a strategic approach / | 658.87 DUN 1 Retailing / | 658.87 LEV 1 Retailing management / | 658.87 LEV 2 Retailing management / |
Content
Part One . An Overview of Strategic Retail management
1. An Introduction to Retailing
2. Building and Sustaining Relationships in Retailing
3. Strategic planning retailing
Part Two. Situation Analysis
4. Retail Institutions by Ownership
5. Retail institutions by Store-based Strategy mix
6. Web, nonstore-based and other forms of nontraditional retailing
Part Three. Targeting Customers and Gathering Information
7. Identifying and Understanding consumers
8. Information Gathering and Processing in Retailing
Part Four. Choosing a Store Location
9. Trading- Area Analysis
10. Site Selection
Part Five . managing a Retail Business
11. Retailing Organization and Human Resources Management
12. Operations Management: Financial Dimensions
13. Operations management: Operational Dimensions
Part Six. Merchandise Management and Pricing
14. Developing Merchandise Plans
15. Implementing Merchandise Plans
16. Financial Merchandise Management
17. Pricing in retailing
Part Seven. Communicating with customer
18. Establishing and Maintaining a retail image
19. Promotional Strategy
Part Eight. Putting it Altogether
20. Integrating and Controlling the Retail Strategy.
Includes bibliographical references and indexes P. 556-578
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