Changing healthcare : creating tomorrow's winning health enterprise today / Ken Jennings, Kurt Miller Sharyn Materna; Andersen Consulting ; forwarded by Karen Ignagni
Publication details: Santa Monica : Knowledge exchange, c1997.Description: xxxiii, 295 p. : ill. ; 25 cmISBN:- 1888232188
- W 84 C456 1997
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book Open Access | Health Sciences Library | W 84 C456 1997 (Browse shelf(Opens below)) | 1 | Available | MBAL22040156 |
Includes bibliographical references and index.
Contents
Introduction
Part I. Driving Forces and Winning Strategies
Chapter 1. The Forces for Change
Chapter 2. Winning Strategies: The Value for Consumers
Chapter 3. Winning Strategies: Products, Outcomes, Deliveries
Part II. Key Competences
Chapter 4. Liberating the Consumer
Chapter 5. Managing Individual and Population health
Chapter 6. Managing and Delivering Care
Chapter 7. Managing the Virtual Organization
Part III. Change Management
Chapter 8. Leadership
Chapter 9. Ownership
Chapter 10. Enablement
Chapter 11. Navigation
Part IV. A Vision of the Future
Chapter 12. Creating the Future
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