Changing healthcare : creating tomorrow's winning health enterprise today /

Jennings, Ken.

Changing healthcare : creating tomorrow's winning health enterprise today / Ken Jennings, Kurt Miller Sharyn Materna; Andersen Consulting ; forwarded by Karen Ignagni - Santa Monica : Knowledge exchange, c1997. - xxxiii, 295 p. : ill. ; 25 cm.

Includes bibliographical references and index.

Contents
Introduction
Part I. Driving Forces and Winning Strategies
Chapter 1. The Forces for Change
Chapter 2. Winning Strategies: The Value for Consumers
Chapter 3. Winning Strategies: Products, Outcomes, Deliveries

Part II. Key Competences
Chapter 4. Liberating the Consumer
Chapter 5. Managing Individual and Population health
Chapter 6. Managing and Delivering Care
Chapter 7. Managing the Virtual Organization

Part III. Change Management
Chapter 8. Leadership
Chapter 9. Ownership
Chapter 10. Enablement
Chapter 11. Navigation

Part IV. A Vision of the Future
Chapter 12. Creating the Future

1888232188


Hospital Management Companies
Health Service - Administration
Health facilities - Administration

W 84 C456 1997