Intermediate business / Carol Carysforth, Maureen Rawlinson, Mike Neild

Contents;

Business Organisation and employment
Element 1.1: Explain the purposes and types of business organisations
Element 1.2: Explain business location , Environment, markets and products
Element 1.3: Present results of investigation into employment

People in business organisations
Element 2.1: Examine and compare structures and working arrangements in organisations
Element 2.2: Explain rights and responsibilities of employers and employees
Element 2.3: Present results of investigations into job roles
Element 2.4: Prepare for employment or self-employment

Consumers and Customers
Element 3.1: Explain the importance of consumers and customers
Element 3.2: Plan, design and produce promotional material
Element 3.3: Provide customer services
Element 3.4: Present proposals for improvement to customer service

Financial and administrative support
Element 4.1: Identify and explain financial transactions and documents
Element 4.2: Complete financial documents and explain financial recording
Element 4.3: Produce, evaluate and store business documents

Core skills
Communication
Application of number
Information technology

Index: 667-671 p.

001512NAG ; 001513NAG