Client-centred consulting : a practical guide for internal advisers and trainers / Peter Cockman, Bill Evans, and Peter Reynolds.
Series: McGraw-Hill training seriesPublication details: London ; New York : McGraw-Hill Book Co., c1992.Description: xviii, 203 p. : ill. ; 25 cmISBN:- 9780077076856
- 0077076850
- 001.0683 20 COC
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book Open Access | Engineering Library | 001.0683 COC 1 (Browse shelf(Opens below)) | 1 | Available | 0025241 |
Contents;
1. Consultants, clients and the consulting process
2. Intervention styles
3. Consulting skills
4. Starting the consultation
5. Contracting
6. Collecting data
7. Making sense of the data - problem diagnosis and decision making
8. Implementation
9. Disengagement and follow-up
10. Evaluating the consulting assignment
Includes bibliographical references and index.
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