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The corporate coach / James B. Miller with Paul B. Brown ; foreword by Ron Zemke.

By: Contributor(s): Publication details: New York, NY : HarperBusiness, 1994.Edition: 1st HarperBusiness edDescription: xv, 235 p. ; 21 cmISBN:
  • 0887306853 :
Subject(s): DDC classification:
  • 158.7 20 MIL
Online resources:
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Engineering Library 158.7 MIL 1 (Browse shelf(Opens below)) 1 Available 0024490

Introduction
Part 1. Customer Service : Teams Keep Customers Happy
Part 2. Innovation: Team Think Tanks Do it First
Part 3. Quality Specific
Part 4. Sales: Teams Turn Up the Volume
Part 5. Problem-Solving : Teams Find Solutions
Part 6. Employee Loyalty: Teams Feel Like Family

Includes index.Originally published: New York : St. Martin's Press, 1993.

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