The corporate coach / James B. Miller with Paul B. Brown ; foreword by Ron Zemke.
Publication details: New York, NY : HarperBusiness, 1994.Edition: 1st HarperBusiness edDescription: xv, 235 p. ; 21 cmISBN:- 0887306853 :
- 158.7 20 MIL
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book Open Access | Engineering Library | 158.7 MIL 1 (Browse shelf(Opens below)) | 1 | Available | 0024490 |
Introduction
Part 1. Customer Service : Teams Keep Customers Happy
Part 2. Innovation: Team Think Tanks Do it First
Part 3. Quality Specific
Part 4. Sales: Teams Turn Up the Volume
Part 5. Problem-Solving : Teams Find Solutions
Part 6. Employee Loyalty: Teams Feel Like Family
Includes index.Originally published: New York : St. Martin's Press, 1993.
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