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Learning to manage conflict : getting people to work together productively / Dean Tjosvold.

By: Publication details: New York : Lexington Books ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, c1993.Description: xiv, 176 p. : ill. ; 25 cmISBN:
  • 0029324912 :
  • 9780029324912
Subject(s): DDC classification:
  • 650.13 20 TJO
Online resources:
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Engineering Library 650.13 TJO 1 (Browse shelf(Opens below)) 1 Available 0025764

Contents
Part 1. Facing the Challenge.
1. Moving Toward Cooperative Conflict.
2. Learning from Conflict.
3. Using Conflict to Learn to Manage Conflict

Part 2. Laying the Foundations for Learning.
4. Cooperative Conflict Theory.
5. Learning Together.
6. Broadening the Learning Network


Part 3. Extending Conflict Competence.
7. Making Decisions to Solve Problems.
8. Negotiating, Mediating, and Arbitrating.
9. Managing Anger at Home and Work

Part 4. Reaching Out.
10. Changing an Organization.
11. Teams to Support Learning.
12. Coming Together.

Includes bibliographical references (p. [165]-171) and index(p. 175 - 176)

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