Learning to manage conflict : getting people to work together productively /
Tjosvold, Dean.
Learning to manage conflict : getting people to work together productively / Dean Tjosvold. - New York : Toronto : New York : Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1993. - xiv, 176 p. : ill. ; 25 cm.
Contents
Part 1. Facing the Challenge.
1. Moving Toward Cooperative Conflict.
2. Learning from Conflict.
3. Using Conflict to Learn to Manage Conflict
Part 2. Laying the Foundations for Learning.
4. Cooperative Conflict Theory.
5. Learning Together.
6. Broadening the Learning Network
Part 3. Extending Conflict Competence.
7. Making Decisions to Solve Problems.
8. Negotiating, Mediating, and Arbitrating.
9. Managing Anger at Home and Work
Part 4. Reaching Out.
10. Changing an Organization.
11. Teams to Support Learning.
12. Coming Together.
Includes bibliographical references (p. [165]-171) and index(p. 175 - 176)
0029324912 : $24.95 9780029324912
92038942
Conflict management.
Interpersonal relations.
650.13 / TJO
Learning to manage conflict : getting people to work together productively / Dean Tjosvold. - New York : Toronto : New York : Lexington Books ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1993. - xiv, 176 p. : ill. ; 25 cm.
Contents
Part 1. Facing the Challenge.
1. Moving Toward Cooperative Conflict.
2. Learning from Conflict.
3. Using Conflict to Learn to Manage Conflict
Part 2. Laying the Foundations for Learning.
4. Cooperative Conflict Theory.
5. Learning Together.
6. Broadening the Learning Network
Part 3. Extending Conflict Competence.
7. Making Decisions to Solve Problems.
8. Negotiating, Mediating, and Arbitrating.
9. Managing Anger at Home and Work
Part 4. Reaching Out.
10. Changing an Organization.
11. Teams to Support Learning.
12. Coming Together.
Includes bibliographical references (p. [165]-171) and index(p. 175 - 176)
0029324912 : $24.95 9780029324912
92038942
Conflict management.
Interpersonal relations.
650.13 / TJO