Managing the public sector / Grover Starling.

CHAPTER 1 . What is public administration ?
Introduction
Who public administrators are?
What public administrators do
what public administrators need to know
etc

PART ONE
Chapter 2. The politics of administration
Introduction
On the folly of separating politics from administration
Administration in the field of policy determination
Administration in the force field of politics
etc

CHAPTER 3 Intergovernmental and inter organisational relations
Introduction
Intergovernmental relations
Inter organisation relations compared
Inter organisational relations : A typology
etc

CHAPTER 4. Administrative responsibility and ethics
Introduction
The ideal of administrative responsibility
External and internal controls
etc

PART TWO : PROGRAMMING MANAGEMENT
CHAPTER 5 Planning
Overview of goals and plans
Planning types and models
Forecasting as a planning
Barriers to public sector planning
etc

CHAPTER 6 : Decision making
Identifying the problem
Gathering facts
Making the decision : Six analytical techniques
etc

CHAPTER 7 : Organising
Five types of organisations
The process of organisational design
Re organising and reinventing government
ETC

CHAPTER 8 ; Leadership in organisations
Leadership
Motivation in organisations
Communicating and learning in organisation
Managing organisational groups
Leading change
etc

CHAPTER 9 : Implementation and evaluation
A. Implementation
Understanding the process
Toward more effective implementation

B. Evaluation and performance measurement
Evaluation for policy makers
Performance measurement
A note on methodology
Concluding observation

PART THREE : RESOURCE MANEGEMENT
CHAPTER 10 :Human resource management
Introduction
Organisational culture
The legal environment
Diversity
etc

CHAPTER 11: Budgeting
Introduction
The federal budget cycle
The state and local budget process
The purpose of Budgeting
etc

CHAPTER 12 : The information revolution
Introduction
Information technologies
The new economics of information
Leadership for the information revolution
etc

Bibliography : p.573-589
Index : p. 591-609