The skill of communicating : A practical guide for effective management / Bill, Scott

By: Publication details: Mumbai ; Bangalore : JAICO PUBLISHING HOUSE, n.dEdition: 6th editionDescription: xi,198p. : ill. ; 22cmISBN:
  • 8179924800
Subject(s): DDC classification:
  • 22 658.45 SCO
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Closed Access Book Closed Access Engineering Library 658.45 SCO (Browse shelf(Opens below)) 1 Available BUML23111953

Part I. Effective speaking
1. Managers as Speakers
2. Preparation for speaking
3. Speaking structure
4. The Personal Element
5. Visual aids
6. The major speech
7. Effective listening

Part II. Effective creative writing
8. Writing : Preparation and dictation
9. Writing Style
10. Letter-writing
11. Report-writing
12. Major Reports
13. Readings


Part III. Effective meetings
14. Chairmanship- (1) Outside the meeting
15. Chairmanship - (2) Control of progress
16. Chairmanship - (3) Control members
17. Behaviour in meetings - (1) Case-presentation
18. Behaviour in meetings - (2) The ordinary member
19. The effective secretary
20. Repetitive meetings
21. Bigger meeting

Part IV. Effective interviews
22. Interviewing
23. Selection interviews
24. Appraisal interview
25. Negotiating interviews
26. On being interviewed

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