The skill of communicating : A practical guide for effective management / Bill, Scott
Publication details: Mumbai ; Bangalore : JAICO PUBLISHING HOUSE, n.dEdition: 6th editionDescription: xi,198p. : ill. ; 22cmISBN:- 8179924800
- 22 658.45 SCO
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book Closed Access | Engineering Library | 658.45 SCO (Browse shelf(Opens below)) | 1 | Available | BUML23111953 |
Part I. Effective speaking
1. Managers as Speakers
2. Preparation for speaking
3. Speaking structure
4. The Personal Element
5. Visual aids
6. The major speech
7. Effective listening
Part II. Effective creative writing
8. Writing : Preparation and dictation
9. Writing Style
10. Letter-writing
11. Report-writing
12. Major Reports
13. Readings
Part III. Effective meetings
14. Chairmanship- (1) Outside the meeting
15. Chairmanship - (2) Control of progress
16. Chairmanship - (3) Control members
17. Behaviour in meetings - (1) Case-presentation
18. Behaviour in meetings - (2) The ordinary member
19. The effective secretary
20. Repetitive meetings
21. Bigger meeting
Part IV. Effective interviews
22. Interviewing
23. Selection interviews
24. Appraisal interview
25. Negotiating interviews
26. On being interviewed
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