Understanding management / Richard L. Daft, Dorothy Marcic.

Table of content

PART 1 MANAGERS IN LEARNING ORGANIZATIONS
Chapter 1 Managing the new workplace
The definition of management
Organizational performance
Management skills
Management types What is it like to be a manager
Etc.

PART 2 THE ENVIRONMENT OF MANAGEMENT
Chapter 2 The environment and corporate culture
The external environment
The organization-environment relationship
The internal environment: Corporate culture
Environment and culture
Shaping corporate culture for the new workplace

Chapter 3 Managing in a global environment
A borderless world
The international business environment
The economic environment
The legal-political environment
The social culture internationally
Etc.

Chapter 4 Managerial ethics and corporate social responsibility
What is managerial ethics
Factors affecting choices
What is social responsibility
Organizational stakeholders
The natural environment
Etc.

PART 3 PLANNING
Chapter 5 Organizational planning and goal setting
Overview of goals and plans
Purposes of goals and plans
Goals in organizations
Criteria for effective goals
Etc.

Chapter 6 Managerial decision making
Types of decision and problems
Certain risks uncertainty and ambiguity
Political model
Decision-making steps
Selection of desired alternative
Implementation of chosen alternative.
Etc.

PART 4 ORGANIZING
Chapter 4 Fundamentals of organizing
Chain of command
Span of management
Centralization and decentralization
Departmentalization
Team approach
Network approach
Etc.

Chapter 8 Change and development
Change and the new workplace
Model of planned organizational change
Forces for change
Need for change
Initiating change
Etc.

Chapter 9 Human resource management
The strategic role of human resource management
Environmental influence on HRM
Competitive strategy
Federal legislation
The changing nature of careers
The changing social contract
Etc.

Chapter 10 Managing diverse employees
Valuing diversity
Dimension of diversity
Attitudes toward diversity
The change workplace
Challenges minorities face
Etc.

PART 5 LEADERSHIP
Chapter 11 Foundations of behavior in organizations
Organizational behavior
Attitudes
Components of attitudes
Work-related attitudes
Conflicts among attitudes
Etc.

Chapter Leadership in organizations
The nature of leadership
Leadership versus management
Position power
Personal power
Employment
Leadership traits
Etc.

Chapter 13 Motivation in Organizations
The concept of motivation
Foundations of motivation
Traditional approach
Human relations approach
Human resource approach
Etc.

Chapter 14 Communication in organizations
Communication and the managers' Job
What is communication
The communications process
Communicating channels
Persuasion and Influence
Etc.

Chapter 15 Teamwork in organizations
Teams at work
What is a team
Model of work team effectiveness
Types of teams
Formal teams
Etc.

PART 6 CONTROLLING
Chapter 6 The importance of controlling
The meaning of control
Organizational control focus
Feed forward control
Concurrent control
Feedback control model

Includes indexes. (Various pagings):