Decision-making group interaction / Bobby R. Patton, Kim Giffin.

Table of Contents

The Decision-making group.
Table of Contents
1 The decision-making group
A short history of the study of small groups
Premises
One: The nature of people in groups

2. The orientations and attitudes of people in groups
Motivations towards group participation
Attitudes and value orientations
Prejudices and biases
Self-conceptions and decision making

3. Interpersonal behavior in groups
Agenda and hidden agenda
Perceptions within the group
Defensive and supportive behavior
Task, maintenance, and self-oriented behavior
Etc.

Two: the dynamics of the group

4. Role functions and performance
Role expectations
Behavioral patterns of others
Group roles via interaction process analysis

5 Leadership
Task and maintenance
Styles of leadership
Interactive patterns of leadership

6 Group characteristics and their effects
Norms and conformity
Cohesiveness
Commitment to task
Group size

7. Conflict and its resolution
The levels of conflict
Cooperation and completion
Methods of handling conflict

8. Communication within the group
Variables influencing communication
Variables influenced by communication
Communication patterns
Communication patterns
Three: The decision-making process

9. A model of decision making
Phases of interaction
A decision making grid

10. Identifying a common problem
Clarifying a mutual concern
Identifying possible concerns
Determining mutuality of concern
Identifying complementary goals
Identifying superordinate goals

11. Analyzing a problem
Comparing a condition with one desired
Setting a group goal
Obtaining relevant information
Overcoming barriers to problem analysis

12. Evaluating proposed solutions
Identifying possible approaches creativity
Evaluating proposals
Predicting future events from past experience

13 Implementing a decision
Developing a detailed plan of action
Mobilizing external resources
Four: The effectiveness of the group

14. Evaluating decision-making performance
Use of the checklist and making rating scale
Decision making versus job performance

15. Evaluating Interpersonal relations
Assessment of interpersonal needs
Instruments for measuring both task and interpersonal
The task/ person scales
The halpin- winner scales
The bales interaction process analysis

16. Improving ability by observing other groups
Observing and consulting with task groups
Interpreting observed group behavior
A model of reporting applying insights to your own behavior

Includes Index: p. 257-260