The memory jogger plus+TM : featuring the seven management and planning tools / Michael Brassard

Contents

Introduction: Seven Management and Planning Tools for Continuous quality and Productivity Improvement
Problems in Implementing This Cycle
Impact of the "Total Quality" Revolution
History of the 7 MP Tools
etc.


Chapter 1: Affinity Diagram
When to Use an Affinity Diagram
Typical Uses of an Affinity Diagram
Construction of an Affinity Diagram
Summary


Chapter 2: Interrelationship Digraph
When to Use an Interrelationship Digraph
Typical Uses of an Interrelationship Digraph
Construction of an Interrelationship Digraph
Matrix Model Options
Summary


Chapter 3: Tree diagram
Key question answered
When to use the diagram
Typical uses f a tree diagram
Construction
Summary


Chapter 4: Prioritization matrices
When to use the prioritization matrices
Typical uses of prioritization matrices
Construction of prioritization matrices
I. Full analytical criteria method,
etc.


Chapter 5: Matrix diagram
When to use a matrix diagram
Typical uses of a matrix diagram
Matrix diagram format
I. shaped matrix,
etc.


Chapter 6: Process decision program chart (PDPC)
When to use a process decision program chart
Broad uses of a process decision program chart
Typical uses of a process decision program chart
Construction of a process decision program chart,
etc.


Chapter 7: Activity network diagram
History of an activity network diagram
Various construction options
Common languages and symbols
Activity network diagram construction options,
etc.


Chapter 8: Implementing the MP tools: Behavioural requirements
Trust the process
Value brainstorming
Discipline
Patience,
etc.


Chapter 9: Implementing the MP tools in your organisation
Training
A. Opportunistic training
B. Classroom training
Training at which level?