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Introduction to e-commerce / Jeffrey F. Rayport, Bernard J. Jaworski.

By: Contributor(s): Series: McGraw-Hill/Irwin series in marketingPublication details: Boston : McGraw-Hill Irwin MarketspaceU, c2004.Edition: 2nd editionDescription: xxvii, 516 p. : ill. ; 27 cmISBN:
  • 9780072553475
  • 0072553472 (alk. paper)
Subject(s): DDC classification:
  • 658.84 21 RAY
Online resources:
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Book Open Access Book Open Access Management Sciences Library 658.84 RAY 1 (Browse shelf(Opens below)) 1 Available 0016168
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Contents;

Part I: Framework for e-commerce
1. Th basic technology of the internet and the web
2. Basic technology of the internet and e-commerce businesses

Part II: Strategy formulation for online firms
3. Market opportunity analysis
4. Business models
5. Strategy formulation: Customer interface
6. Market communications and branding
7. Implementation
8. Metrics

Part III: Technology infrastructure
9. Website development process
10. Site architecture

Part IV: Capital infrastructure
11. Human and financial capital

Part V: Media infrastructure
12. Media transformation

Part VI: Public policy infrastructure
13. Public policy


Includes bibliographical references and index.

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