Amazon cover image
Image from Amazon.com

Supervision : concepts and skill building / Samuel C. Certo.

By: Publication details: Boston : McGraw-Hill/Irwin, c2006.Edition: 5th editionDescription: xxxii, 571 p. : ill. ; 26 cmISBN:
  • 0072987529 (alk. paper)
  • 9780072987522
Subject(s): DDC classification:
  • 658.302 22 CER
Online resources:
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 1 (Browse shelf(Opens below)) 1 Available 0004010
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 2 (Browse shelf(Opens below)) 2 Available 0004006
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 3 (Browse shelf(Opens below)) 3 Available 0004011
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 4 (Browse shelf(Opens below)) 4 Available 0004005
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 5 (Browse shelf(Opens below)) 5 Available 0004007
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 6 (Browse shelf(Opens below)) 6 Available 0004012
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 7 (Browse shelf(Opens below)) 7 Available 0004004
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 8 (Browse shelf(Opens below)) 8 Available 0027486
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 9 (Browse shelf(Opens below)) 9 Available 0004008
Book Closed Access Book Closed Access Engineering Library 658.3/02 CER 10 (Browse shelf(Opens below)) 10 Available 0004009
Book Closed Access Book Closed Access Science and Education Library 658.302 CER 11 (Browse shelf(Opens below)) 11 Available NAGL22020804
Book Closed Access Book Closed Access Science and Education Library 658.302 CER 12 (Browse shelf(Opens below)) 12 Available NAGL22020805
Book Closed Access Book Closed Access Science and Education Library 658.302 CER 13 (Browse shelf(Opens below)) 13 Available NAGL22020806
Book Closed Access Book Closed Access Science and Education Library 658.302 CER 14 (Browse shelf(Opens below)) 14 Available NAGL22020807
Book Closed Access Book Closed Access Science and Education Library 658.302 CER (Browse shelf(Opens below)) 15 Available NAGL24020712

Contents;

PART ONE: What is a Supervisor?
1: Modern Supervision: New Era Challenge

PART TWO: Modern Supervision Challenges
2: Ensuring High Quality and Productivity
3: Teamwork: Emphasizing Powerful Meetings
4: Meeting High Ethical Standards
5: Managing Diversity PART THREE: Functions of the Supervisor
6: Reaching Goals and Objectives
7: Organizing and Authority
8: The Supervisor as Leader
9: Problem Solving, Decision Making, and Creativity

PART FOUR: Skills of the Supervisor
10: Communication
11: Motivating Employees
12: Problem Employees: Counseling and Discipline
13: Managing Time and Stress
14: Managing Conflict and Change
Appendix A: Negotiation and Politics

PART FIVE: Supervision and Human Resources
15: Selecting Employees
16: Providing Orientation and Training
17: Appraising Performance
18: Supervision Laws: Health and Safety, Labor Relations, Fair Employment


Includes bibliographical references and index.

0003997 ; 0003998 ; 0004000 ; 0004003 ; 0004002

There are no comments on this title.

to post a comment.