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The managed heart : commercialization of human feeling / Arlie Russell Hochschild.

By: Publication details: Berkeley, Calif. : University of California Press, 1983.Description: xii, 307 p. ; 21 cmISBN:
  • 0520054547 (alk. paper)
Subject(s): DDC classification:
  • WL 103 H685m 1983 H685m 1983
Online resources:
Contents:
Contents Part One Private Life 1. Exploring the Managed Heart 2. Feeling as clue 3. Managing Feeling 4. Feeling Rules 5. Paying Respects with Feeling Part Two. Public Life 6. Feeling Management : From Private to Commercial Uses 7. Between the Toe and the Heel: Jobs and Emotional Labor 8. Gender, Status and Feeling 9. The Search for Authenticity
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Health Sciences Library WL 103 H685m 1983 (Browse shelf(Opens below)) 1 Available MBAL22065894

Includes bibliographical references and index.

Contents
Part One Private Life
1. Exploring the Managed Heart
2. Feeling as clue
3. Managing Feeling
4. Feeling Rules
5. Paying Respects with Feeling

Part Two. Public Life
6. Feeling Management : From Private to Commercial Uses
7. Between the Toe and the Heel: Jobs and Emotional Labor
8. Gender, Status and Feeling
9. The Search for Authenticity

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