Communication in nursing / Julia Balzer Riley.
Publication details: St. Louis, Mo. : Mosby/Elsevier, c2008.Edition: 6th editionDescription: xxiv, 375 p. : ill. ; 24 cmISBN:- 9780323046763 (pbk. : alk. paper)
- WY 100 R573c 2008
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Health Sciences Library | WY 100 R573c 2008 (Browse shelf(Opens below)) | 1 | Available | MBAL22031633 | |
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Book Open Access
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Health Sciences Library | 610.730699 RIL 2 (Browse shelf(Opens below)) | 2 | Available | MBAL22060005 | |
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Health Sciences Library | 610.730699 BAL 3 (Browse shelf(Opens below)) | 3 | Available | MBAL22060056 | |
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| 610.73 WIL 1 Fundamentals of nursing : theory, concepts & applications / | 610.73 YAH 1 The epidemiological context of HIV in the rural Manyara and singida regions, Tanzania; antenatal and population-based studies / | 610.730698 SOR 1 Mosby's textbook for nursing assistants / | 610.730699 BAL 3 Communication in nursing / | 610.730699 RIL 2 Communication in nursing / | 610.73076 SID 1 Successful test-taking : learning strategies for nurses / | 610.73076 SIL Comprehensive review for the Nuclex-RN Examination/ Linda Anne Silvestri |
Includes bibliographical references and index.
Table of Contents
Pt. 1. Getting Started: Basic Communication Competence
1. Responsible, Assertive, Caring Communication in Nursing
2. The Client-Nurse Relationship: A Helping Relationship
3. Solving Problems Together
4. Understanding Each Other: Communication and Culture
5. Working Together in Groups
6. Electronic Communication
Pt. 2. Building Relationships
7. Warmth
8. Respect
9. Genuineness
10. Empathy
11. Self-Disclosure
12. Specificity
13. Asking Questions
14. Expressing Opinions
15. Humor
16. Spirituality
Pt. 3. Building Confidence
17. Requesting Support
18. Overcoming Evaluation Anxiety
19. Feedback
20. Relaxation
21. Imagery
22. Positive Self-Talk
Pt. 4. Meeting Challenges
23. Confrontation
24. Refusing Unreasonable Requests
25. Communicating Assertively and Responsibly With Distressed Clients and Colleagues
26. Communicating Assertively and Responsibly With Aggressive Clients and Colleagues
27. Communicating Assertively and Responsibly With Unpopular Clients
28. Managing Team Conflict Assertively and Responsibly
29. Communicating at the End of Life
30. Continuing the Commitment.
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