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Operations management for competitive advantage / Richard B. Chase, Nicholas J. Aquilano, F. Robert Jacobs. by Series: Irwin/McGraw-Hill series in operations and decision sciences
Edition: 9th edition
Publication details: Boston ; New York : McGraw-Hill Irwin, c2001
Availability: Items available for loan: Engineering Library (1)Call number: 658.5 CHA 1.

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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Series: Irwin/McGraw-Hill series in operations and decision sciences
Edition: 5th edition
Publication details: Boston ; Lisbon ; London ; New York McGraw-Hill/Irwin, c2006
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Availability: Items available for loan: Engineering Library (10)Call number: 658 FIT, ...

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