Nursing issues in leading and managing change / Jeanette Lancaster.

Includes bibliographical references and index.

Contents

PART I: THEORETICAL FOUNDATIONS FOR CHANGE
1.The Evolution of Health Care Delivery Systems
2.Systems of Theory and Analysis in Health Care and Nursing
3.Effects of Health Care Economics and Financing on Nursing and Health Care Delivery
4.Organizational Theory and the Change Process
5.Organizational Dynamics
6.Managing Change
7.Role Theory and Effective Role Acquisitions in the Health Care Delivery System
8.Communicating to Manage Change
9.Leading in Times of Change
10.Decision Processes and Critical Thinking

PART II: THE ENVIRONMENT IN WHICH CHANGE OCCURS
11.Social and Cultural Factors Affecting Health Care and Nursing Practice
12.Labor Relations in a Turbulent Health Care Environment
13.Health Policy: Strategies for Analysis and Influence
14.Ethical Issues in Nursing Practice
15.Legal Issues in Nursing Practice
16.Credentialing in a Changing Health Care Environment

PART III: EFFECTING CHANGE IN THE HEALTH CARE SYSTEM
17.Management Skills
18.Managing Care Through Advanced Practice Nursing
19.Quality Management in Nursing Practice
20.Program and Program Management
21.Managing Resources
22.Nursing Informatics: A Means for Change
23.Marketing Management
24.Consultation as a Tool for Change
25.Energizing Yourself for Change