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Inter-act : using interpersonal communication skills / Rudolph F. Verderber, Kathleen S. Verderber.

By: Contributor(s): Publication details: Belmont, CA : Wadsworth Pub. Co., c1998.Edition: 8th edDescription: xx, 459 p. : ill. (some col.) ; 24 cmISBN:
  • 0534520561 (acidfree paper)
  • 9780534520564
Other title:
  • Interact
Subject(s): DDC classification:
  • 158.2 21
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Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Natural Resources and Environmental Sciences Library 158.2VER (Browse shelf(Opens below)) 1 Available 585


Table of contents

preface

Understanding Interpersonal Communication Skills

Chapters :

1. An Orientation to Interpersonal Communication

2. Forming and Using Social Perceptions

3. Communication In Relationships

4. Using Language to Construct Messages

5. Communicating Through Non verbal Behaviors

6. Holding Effective Conversations

7. Listening Effectively

8. Responding with Empathy and Understanding

9.Sharing Personal Information: Self Disclosure and Feedback

10. Using Interpersonal Influence Ethically

11. Managing Conflict

12. Communicating in Intimate Relationships

13. Communicating In Family Relationships

14. Communicating in the Work Place

Index




Includes bibliographical references (p. [442]-451) and index.

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