Interpersonal communication : a goals-based approach / Daniel J. Canary, Michael J. Cody, Valerie L. Manusov.

Contents

Part 1. Fundamentals of Interpersonal Communication
Chapter 1. The Importance of Interpersonal Communication in Pursuing Personal Goals
Chapter 2. Perception and Interpersonal Processes
Chapter 3. Listening
Chapter 4. Fundamentals of Verbal Communication
Chapter 5. Fundamentals of Nonverbal Communication

Part II. Pursuing Self-Presentation Goals
Chapter 6. Presenting the Self.
Chapter 7. Disclosing the Self
Chapter 8. Defending the Self

Part III. Pursuing Relational Goals
Chapter 9. Escalating Relationships
Chapter 10. Maintaining Relationships
Chapter 11. De-escalating Relationships

Part IV. Pursuing Instrument Goals
Chapter 12. Principles of Influence
Chapter 13. Managing Interpersonal Conflict
Chapter 14. Interpersonal Goals over time

Part V. Personality and Interpersonal Competence
Chapter 15. Individual Differences and Interpersonal Communication
Chapter 16. Implications for Interpersonal Communication Competence

Includes bibliographical references and indexes.