An approach to ensuring quality standards in University business : conformance strategies and challenges / Kaziba Abdul Mpaata.

Contents;

Chapter 1: Overview of the University
Background
When was the institution setup?
What is quality education
Quality exceptionality
Quality as conformance to standards
etc.

Chapter 2: The quality process and University ranking criterion
Introduction
Design control
Quality planning
Resource acquisition
Inspection of equipment
etc.

Chapter 3: The key University resources for mobilization
Introduction
Types of resources
Academic curriculum
Student decency and behaviours
The alumnae
Financial resources
etc.

Chapter 4: The University internal control system
Introduction
Components of internal control
Objectives
Whose responsibility is it?
The University must balance risk and control
etc.

Chapter 5: Female education and empowerment
Introduction
Theoretical categories of power
Development of power through quality education
The four levels of analysis
At the social level
Are most women looking for a job par se or a career/
etc.

Chapter 6: An effective faculty leader or dean
Professional knowledge
Strategic decision making
Caring leadership skills
Technology
Valid assessment learning
etc.

Chapter 7: Learning outcomes development
Introduction
The concept evaluation
The new paradigm
How do they differ from objectives?
Advantages of learning outcomes
Writing learning outcomes in the cognitive domain
etc.

Chapter 8: Quality in admission and records management
Introduction
Quality requirements during admission of students
Regulations
Programme design and approval monitoring
Monitoring of teaching
Tutorial teaching
etc.

Chapter 9: Policy statements and strategies for quality
Introduction
Programme/course design and approval
Monitoring and periodic review of existing programme/courses
Student admission
Student assessment
etc.

Chapter 10: Towards an effective operational procedures for the University
Introduction
Framework for quality assurance enhancement
Approval of proposals for new programmes of study
Programmes/course monitoring and review
Student admission
etc.

Chapter 11: A conclusion with my experience
Introduction
My experience
Why quality?
The quality strategy
Elements of a quality system
Participative leadership
etc.