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Looking out/looking in / Ronald B. Adler, Neil Towne.

By: Contributor(s): Series: Wadsworth series in speech communicationPublication details: Australia ; Belmont, CA : Thomson/Wadsworth, c2003.Edition: 10th editionDescription: xix, 507 p. : ill. (some col.) ; 26 cm. 1 computer optical disc (4 3/4 in.)ISBN:
  • 0534549861
Subject(s): DDC classification:
  • 302.2 23 ADL
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Engineering Library 302.2 ADL 1 (Browse shelf(Opens below)) 1 Available BUML24011516

CONTENT

1. A First Look at Interpersonal Relationships.

2. Communication and Identity: The Self and Messages.

3. Perception: What You See Is What You Get.

4. Emotions: Thinking, Feeling, and Acting.

5. Language: Barrier and Bridge.

6. Nonverbal Communication: Messages without Words.

7. Listening: More than Meets the Ear.

8. Communication and Relational Dynamics.

9. Improving Communication Climates.

10. Managing Interpersonal Conflicts.

Includes bibliographical references (p. [452]-471) and indexes.

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