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Operations management / Jay Heizer & Barry Render.

By: Contributor(s): Publication details: Massachusetts : Prentice-hall, Inc., 1999, 1996. Edition: 5th editionDescription: vi, 328 p. : ill. ; 28cmISBN:
  • 0536603111
Subject(s): DDC classification:
  • 23 658.5  HEI
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Engineering Library 658.5 HEI 1 (Browse shelf(Opens below)) 1 Available 0011653
Book Open Access Book Open Access Engineering Library 658.5 HEI 1 (Browse shelf(Opens below)) 1 Available BUML24011293

Contents;

Chapter 1: Operations strategy for competitive advantage
Global company profile: Komatsu
Identifying missions and strategies
Achieving competitive advantage through operations
Ten decisions of OM
Issues in operations strategy
Strategy development and implementation

Chapter 2: Managing quality
Global company profile: Motorola
Quality and strategy
Defining quality
International quality standards
Total quality standards
etc.

Chapter 3: Statistics process control

Chapter 4: Waiting line models

Chapter 5: Forecasting
Global company profile: Tupperware corporation
What is forecasting?
Types of forecasts
The strategic importance of forecasting
etc.

Chapter 6: Aggregate scheduling
Global company profile: Anheuser-Bush
The planning process
The nature of aggregate scheduling
Aggregate planning strategies
etc.

Chapter 7: Linear programming

Chapter 8: Inventory management
Global company profile: Harley-Davidson
Functions of inventory
Inventory management
Inventory models
etc.

Chapter 9: Material requirements planning (MRP)
Global company profile: Collins industries
Dependent inventory model requirements
MRP structure
MRP management
etc.

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