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Supervision today! / Stephen P. Robbins, David A. DeCenzo.

By: Contributor(s): Publication details: Upper Saddle River, NJ : Pearson/Prentice Hall, c2004.Edition: 4th editionDescription: xxiii, 487 p. : col. ill. ; 26 cmISBN:
  • 013111820X
Subject(s): DDC classification:
  • 658.302 22 ROB
LOC classification:
  • HF5549.12 .R628 2004
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Engineering Library 658.302 ROB (Browse shelf(Opens below)) 1 Available BUML24011102
Book Open Access Book Open Access Engineering Library 658.302 ROB 2 (Browse shelf(Opens below)) 2 Available 0014029

PART ONE: INTRODUCTION
Chapter 1. Defining the supervisor's job

Chapter 2. Understanding supervisory challenges in the new millennium

PART TWO: PLANNING, ORGANIZING, STAFFING, AND CONTROLLING
Chapter 3. Establishing goals

Chapter 4. Organizing an effective department

Chapter 5. Acquiring the right people

Chapter 6. Designing and implementing controls

Chapter 7. Solving problems and making decisions

PART THREE: STIMULATING INDIVIDUAL AND GROUP PERFORMANCE
Chapter 8. Motivating your employees

Chapter 9. Providing effective leadership

Chapter 10. Communicating effectively

11. supervising groups and work teams

PART FOUR: COPING WITH WORKPLACE DYNAMICS
Chapter 12. Appraising employee performance

Chapter 13. Ensuring a safe and healthy work environment

Chapter 14. Handling conflict, politics, employee discipline and negotiations

Chapter 15. Dealing with change and innovation

Chapter 16. The supervisor's role in labor relations

Includes bibliographical references and index.

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