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Communicating at work : principles and practices for business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst.

By: Contributor(s): Publication details: Boston : McGraw-Hill, c2005.Edition: 8th editionDescription: 1 v. (various pagings) : ill. (some col.) ; 26 cmISBN:
  • 0072880252 (alk. paper)
  • 9780072880250
Subject(s): DDC classification:
  • 658.45 22 ADL
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Engineering Library 658.45 ADL 1 (Browse shelf(Opens below)) 1 Available 0027814

Contents
Part One: Basics of Business and Professional Communication
1. Communicating at Work
2. Communication, Culture, and Work

Part Two: Personal Skills
3. Listening
4. Verbal and Nonverbal Messages
5. Interpersonal Skills Part Three: Interviewing
6. Principles of Interviewing
7. Types of Interviews

Part Four: Working in Groups
8. Working in Teams
9. Effective Meetings
Part Five: Making Effective Presentations
10. Developing and Organizing the Presentation
11. Verbal and Visual Support in Presentations
12. Delivering the Presentation
13. Types of Business Presentations

Includes bibliographical references and index.

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