Business communication essentials / Courtland L. Bovee, John V. Thill, Barbara E. Schatzman.
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2004.Edition: 1st editionDescription: 1 v. (various pagings) : col. ill. ; 28 cmISBN:- 0130475483
- 651.7 22 BOU
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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Engineering Library | 651.7 BOU 1 (Browse shelf(Opens below)) | 1 | Available | 0013183 |
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| 651.504261 JAR 3 Dental charting : a standard approach / | 651.504261 JAR 4 Dental charting : a standard approach / | 651.504261 SUR 1 Surefire documentation : how, what, and when nurses need to document. | 651.7 BOU 1 Business communication essentials / | 651.7 GUF 1 Business Communication Process and Product / | 651.7 GUF 1 Business communication : process and product / | 651.7 GUF 1 Business communication : process and product / |
UNIIT 1. BUSINESS COMMUNICATION FOUNDATIONS
Chapter 1. Understanding business communication in today's work place
Chapter 2. Communicating in teams and mastering listening and nonverbal communication skills
UNIT 2. THE THREE-STEP WRITING PROCESS
Chapter 3. Planning business messages
Chapter 4. Writing business messages
Chapter 5. Completing business messages
UNIT 3. BRIEF BUSINESS CORRESPONDENCE
Chapter 6. Working with letters, memos, and e-mail messages
Chapter 7. Writing routine, good-news and goodwill messages
Chapter 8. Writing bad-news messages
Chapter 9. Writing persuasive messages
UNIT 4. COMPOSING BUSINESS REPORTS, PROPOSALS, AND PRESENTATIONS
Chapter 10. Understanding and planning business reports and proposals
Chapter 11. Writing and completing business reports and proposals
Chapter 12. Planning, writing, and completing oral presentations
UNIT 5. EMPLOYMENT MESSAGES
Chapter 13. Searching for employment and preparing employment messages
Chapter 14. Interviewing for employment and following up
Includes bibliographical references and index.
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