Communication applications / Randall McCutcheon, James Schaffer, oseph R. Wycoff
Publication details: Lincolnwood, Illinois : National Textbook Company, c2001Description: xxv, 676 p. : col. ill. ; 27 cmISBN:- 0538429186
- 9780538429184
- 22 302.2 MCC
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Contents
Unit 1. The Person
Chapter 1. Building Responsibility
Chapter 2. Building Confidence
Chapter 3. Building Leadership
Unit 2. Person to person
Chapter 4. Listening
Chapter 5. Nonverbal Communication
Chapter 6. Group Discussion
Unit 3. Protocol
Chapter 7. Professional and Social Communication
Chapter 8. Interviewing for a job and resume writing
Chapter 9. Interviewing others
Unit 4. Preparation and Process
Chapter 10. Researching your presentation
Chapter 11. Organizing your speech
Chapter 12. Logic and Reasoning
Chapter 13. Effective Language
Chapter 14. Effective Delivery
Chapter 15. Media and Technology
Unit 5. Presentations
Chapter 16. Speeches to Inform
Chapter 17. Speeches to persuade
Chapter 18. Extemporaneous and Impromptu Speaking
Chapter 19. Oral Interpretation
Chapter 20. Speeches for special Occasions
Unit 6. Problem Solving and Conflict Management
Chapter 21. Supporting your views
Chapter 22. Running a meeting
Includes Index : p. 653 - 675
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