Technical writing / John M. Lannon.

Contents
Chapter 1. Introduction to Technical Writing

Part 1. Writing for Readers in the Workplace
Chapter 2. Problem Solving in Workplace Writing
Chapter 3. Solving Information Problem
Chapter 4. Solving the Persuasion Problem
Chapter 5. Solving the Ethics Problem
Chapter 6. Solving the Adaptation Problem
Chapter 7. The Problem Solving Process Illustrated

Part II. Information Retrieval, Analysis and Synthesis
Chapter 8. Acquiring Information
Chapter 9. Recording, Reviewing and Documenting Findings
Chapter 10. Summarizing the Information

Part III. Sequence, Shape and Style in A document
Chapter 11. Outining
Chapter 12. Shaping the Paragraphs
Chapter 13. Revising for a Readable Style

Part IV. Graphic and Design Elements
Chapter 14. Designing Visuals
Chapter 15. Designing Effective Formats
Chapter 16. Adding Document Supplements

Part V. Specific Documents and Applications
Chapter 17. Definitions
Chapter 18. Descriptions and Specifications
Chapter 19. Procedures and Process
Chapter 20. Letters and Employment Correspondence
Chapter 21. Memos and Short Reports
Chapter 22. Proposal
Chapter 23. Analytical Reports
Chapter 24. Oral Reports

Includes bibliographical references p. 669-679 and index p. 680 - 693