Interpersonal communication : relating to others / Steven A. Beebe, Susan J. Beebe, Mark V. Redmond.

Contents

Part One. Interpersonal Communication Foundations
Chapter 1. Introduction to Interpersonal Communication
Chapter 2. Interpersonal Communication and Self
Chapter 3. Interpersonal Communication and perception
Chapter 4. Interpersonal Communication and Cultural Diversity: Adapting to others

Part Two. Interpersonal Communication Skills
Chapter 5. Listening and Responding Skills
Chapter 6. Verbal Communication Skills
Chapter 7. nonverbal Communication skills
Chapter 8. Conflict Management Skills

Part Three. Interpersonal Communication in Relationships
Chapter 9. Understanding interpersonal Relationships
Chapter 10. Developing interpersonal Relationships
Chapter 11. Interpersonal Relationships at Home at work and on the Internet,

Includes index : p. 423 -432