Interpersonal communication : a goals-based approach / Daniel J. Canary, Michael J. Cody & Valerie L. Manusov.

Contents;

Part II: Fundamentals of interpersonal communication
Chapter 1: The importance of interpersonal communication in pursuing personal goals
Defining interpersonal communication
The nature of goals
Types of interpersonal goals
etc.

Chapter 2: Perception and interpersonal processes
Knowledge structures and communication
Four important cognitive processes
Expectancies, attributions, person perception, and stereotypes on-line

Chapter 3: Listening
Listening defined
Contexts of listening
Dialogue/listening as dyadic
etc.

Chapter 4: Fundamentals of verbal communication
Verbal communication
Verbal communication and goals
Culture and verbal communication
etc.

Chapter 5: Fundamentals of nonverbal communication
What is nonverbal communication?
Misconceptions about nonverbal communication: Intentionality and culture
Functions of nonverbal communication
etc.

Part II: Pursuing self-presentation goals
Chapter 6: Presenting the self
What is self-presentation?
The nature of self-presentation
The nature of interpersonal self-presentation
etc.

Chapter 7: Disclosing the self
The nature of self-disclosure
Factors affecting self-disclosure choices
Factors affecting the manner of self-disclosure
etc.

Chapter 8: Defending the self
What are accounts?
Culture and the communication of accounts
Attribution theory and the communication
etc.

Part III: Pursuing relational goals
Chapter 9: Escalating relationships
Features of relational escalation
Interpersonal attraction: The catalyst of escalation
Increasing intimacy during interaction
etc.

Chapter 10: Maintaining relationships
Relational maintenance and equity
Relational maintenance strategies
Relational dialectics
etc.

Chapter 11: De-escalating relationships
Why break up?
Confronting relational unhappiness: The four phases of disengagement
Methods used in relational disengagement
etc.

Part IV: Pursuing instrumental goals
Chapter 12: Principles of influence
Compliance and compliance-gaining messages
What are compliance-gaining messages?
When people use tactics
etc.

Chapter 13: Managing interpersonal conflict
Why study conflict?
Defining conflict
Conflict styles
etc.

Chapter 14: Interpersonal goals over time
Interpersonal relationships in families and beyond
Self-presentation in later years
Intergenerational friendships
etc.

Part V: Personality and interpersonal competence
Chapter 15: Individual differences and interpersonal communication
The importance of knowing about individual differences
Factors affecting individual differences

Chapter 16: Implications for interpersonal communication competence
A component model of competence
Criteria for assessing competence
Assessing your own interpersonal communication competence
etc.

References : p. 534-535 . _ Name index : p. 537-543 . _ Subject index : p. 545-558.