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Communication in complex organizations : a relational approach / Terrance L. Albrecht & Betsy Wackernagel Bach.

By: Contributor(s): Publication details: Fort Worth : Harcourt Brace College Publishers, c1997.Description: xi, 307 p. : ill. ; 25 cmISBN:
  • 9780155003170
  • 0155003178
Subject(s): DDC classification:
  • 22 302.35 ALB
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Contents;

Part I: Theoretical and historical foundations
Chapter 1: The nature of communication
Introduction
What is communication?
Basic assumptions about communication
etc.

Chapter 2: Historical perspectives on organizational communication
Traditional organizations
Scientific management: Designs for efficiency and control in organizational communication
The human relations movement: Designs for enhancing motivation and relationships

Chapter 3: Current perspectives in organizational communication: Culture, postmodernism, and feminism
Three research traditions: Modernist, interpretive, and critical
The interpretive perspective: Viewing organizations as cultures
The critical perspective

Part II: Relationship contexts
Chapter 4: Communication and dyadic relationships in organizations
Mixed status relationships
Same status relationships

Chapter 5: Communication in organizational groups
Analyzing process
Group processes
Teams and teamwork
Structural and procedural aspects of group communication

Chapter 6: Communication networks in the organization
Theoretical foundations
Determinants of communication networks
Network analysis
etc.

Part III: Relationship processes in organizations
Chapter 7: Interpersonal communication
Communication competence?
Interpersonal communication competence
Power and interpersonal communication competence
Organizational and systemwide communication competence

Chapter 8: Developing individual-organizational relationships
The socialization experience
Socialization as a communication process
Organizational assimilation
etc.

Chapter 9: Communication strategies for change and innovation
An innovation that failed?
The nature of organizational change and innovation
Factors that affect innovation and change
etc.

Chapter 10: Sexual harassment in the workplace
Organizational forces that contribute to sexual harassment
Individual responses to sexual harassment

Bibliographical references : p. 278-294 . _ Index :p. 295-307.

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