Fundamentals of contemporary business communication / Scot Ober.

Content
Part one. Communication in Business
Chapter 1. Understanding Business Communication
Chapter 2. Contemporary Issues in Business communication
Chapter 3. Business Sentence Structure

Part Two. Developing your Business writing skills
Chapter 4. Writing with style: Individual Elements
Chapter 5. Writing with style : Tone and Process
Chapter 6. Business-style Punctuation

Part Three. Basic Correspondence
Chapter 7. Routine and Negative Emails, Letter, and memos
Chapter 8. Persuasive Emails, Letters, and Memos
Chapter 9. Using Verbs in Business Communication

Part Four. Business Reporting Writing
Chapter 10. Planning the business report and collection data
Chapter 11. Writing business Reports
Chapter 12. Using Pronouns, Adjectives, and Adverbs in Business Communication

Part Five. Oral and Employment communication
Chapter 13. Business Presentations
Chapter 14. Employment Communications
Chapter 15. Mechanics in Business writing