Behavior in organizations : an experiential approach / A.B. (Rami) Shani, James B. Lau.

Contents;

Part 1: The organizational behavior context: Managing diversity, the learning community, the manager, and the organization
1. Organizational behavior, diversity, and the manager
2. The management of expectations and learning
3. Management and leadership
4. The organization

Part 2: Managing individual behavior: Core concepts
5. Diversity, personality, and personal growth
6. Motivation
7. Perception and attribution
8. Communication

Part 3: Managing teams
9. Group problem solving and decision making
10. Small group dynamics
11. Work team effectiveness: Team building
12. Dynamics between teams

Part 4: Managing key organizational processes
13. Work and organization design
14. Managing total quality
15. Managing creativity and innovation
16. Managing technology and information technology

Part 5: Managing change
17. Managing organizational change and development
18. Career planning and development

Includes bibliographical references and index.