Business communication / Carol M. Lehman, and Debbie D. DuFrene.
Publication details: Cincinnati, Ohio : South-Western, c2002.Edition: 13th editionDescription: 1 v. (various pagings) : ill. (some col.) ; 26 cmISBN:- 0324037287
- 658.4 23 LEH
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book Open Access | Engineering Library | 658.4 LEH 1 (Browse shelf(Opens below)) | 1 | Available | BUML24020453 | |
Book Closed Access | Engineering Library | 658.4 LEH 2 (Browse shelf(Opens below)) | 2 | Available | 0010530 |
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658.4 HEL 1 Management: a competency-based approach / | 658.4 HIL 1 Management 200 : management principles and practice selected chapters from principles of management / | 658.4 LEH 1 Business communication / | 658.4 LEH 2 Business communication / | 658.4 MAH 1 Structure, power, and results : how to organize your company for optimum performance / | 658.4 MCG 1 Managerial economics / | 658.4 MOR 1 Creative organization theory : a resourcebook / |
TABLE OF CONTENTS
PART I: Communication Foundations
1. Establishing a Framework for Business Communication
2. Exploring Business Communication Concepts
PART II: The Writing Process
3. Organizing and Composing Messages
4. Revision and Proofreading Messages
PART III: Communicating Through Letters, Memorandums, and Electronic Communications
5. Writing Good-News, Routine, and Goodwill Messages
6. Writing Memos and Electronic Communication
7. Writing Bad-News Messages
8. Writing Persuasive Messages
PART IV: Communicating Through Reports and Business Presentations
9. Understanding the Report Process and Research Methods
10. Managing Data and Using Graphics
11. Organizing and Preparing Reports and Proposals
12. Designing and Delivering Business Presentations
PART V: Communicating About Work and Jobs
13. Preparing Resumes and Application Letters
14. Interviewing for a Job and Preparing Employment Messages
Includes bibliographical references and index.
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