Communicating effectively / Saundra Hybels, Richard L. Weaver II.
Publication details: Boston, Mass. : McGraw-Hill, c2007.Edition: 5th editionDescription: xxv, 550p. : col. ill. ; 24 cmISBN:- 9780070167711
- 0070167710
- 302.2242 22 HYB
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Book Open Access
|
Engineering Library | 302.2242 HYB 1 (Browse shelf(Opens below)) | 1 | Available | BUML23090843 |
Contents;
Part I: Basic principles of communication
Chapter one: The communication process
Everyone needs communication skills
Communication is a process
Communication is a transaction
etc
Chapter two: Self and communication
Self concept
Improving your self-concept
Perception
etc.
Chapter three: Listening
Listening styles
Why do we have problems listening
Learning to listen
etc.
Chapter four: Verbal communication
How words work
People determine meanings
The language environment
etc.
Chapter five: Nonverbal communication
The importance of nonverbal communication
Characteristics of nonverbal communication
Types of nonverbal communication
etc.
Part II: Interpersonal communication
Chapter six: Interpersonal communication
Emotional intelligence
Attraction to others
Motives for interpersonal communication
etc.
Chapter seven: Evaluating and improving relationships
The stages of a relationship
Essential elements of good relationships
Evaluating your relationships
etc.
Part III: Communicating in groups
Chapter eight: Small groups: Characteristics
Why discuss?
Characteristics of small groups
Small-group effectiveness
etc,
Chapter nine: Group leadership, participation, and conflict management
What is a leader?
Leadership styles
Leading the group
etc.
Part IV: Communicating in public
Chapter ten: Getting started
Selecting a topic
Narrowing the topic
Testing the topic
etc.
Chapter eleven: Finding speech material
Researching your topic: Where to look
Supporting material: What to look for?
Adapting supporting material to your audience
Chapter twelve: Organizing and outlining the speech
Principles of organization
Patterns of organization
The speech introduction
etc.
Chapter thirteen: Delivering the speech
Characteristics of good delivery
Types of delivery
How you look
etc.
Chapter fourteen: The informative speech
Goals of an informative speaker
Strategies for informative speeches
Chapter fifteen: The persuasive speech
Persuasion and communication model
What is persuasion, and what is its purpose?
Values, belief, and attitudes
etc.
Includes bibliographical references and index.
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