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Introduction to information systems / James A. O'Brien.

By: Publication details: Boston : McGraw-Hill/Irwin, c2005.Edition: 12th editionDescription: 1 v. (various pagings) : col. ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN:
  • 0072890428
  • 9780072890428
Subject(s): DDC classification:
  • 004 22 OBR
Online resources:
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Engineering Library 004 OBR 1 (Browse shelf(Opens below)) 1 Available BUML23091412

Table of Contents

Module 1 FOUNDATION CONCEPTS

Chapter 1 Foundations of Information systems in business
The real world of information systems
Real world case:
What is an Information system
What you need to know
The fundamental roles of IS in business
The role of E-business
Etc.

Chapter 2 Competing with Information technology
SECTION 1 Fundamentals of strategic
Advantage
Competitive advantage of information technology
Competitive strategy concepts
the value chain and strategic

Module II INFORMATION TECHNOLOGIES
Chapter 3 Computer Hardware
Section 1 Computer systems: end user and enterprise computing
Types of computer systems
Microcomputer systems
Midrange systems
Mainframe computer system

Chapter 4 Computer software
SECTION Application software: End user applications
Business application software
Software suites and integrated packages
Web browser and more
Electronic mail and instant messaging
Etc.

Chapter 5 Data resource management
SECTION 1 Managing data resources
Data resource management
Building a data warehouse
Foundation data concepts
Types of databases
Data warehouses and data mining
Etc.

Chapter 6 Telecommunications and networks
SECTION I The networked enterprise
Networking the enterprise
Analyzing celanese chemicals and others

Module III BUSINESS APPLICATIONS
Chapter 7 Electronic business systems
SECTION 1 Enterprise business systems
Salesforce.com and other: challenges of customer relationship management systems
Cross-fundamental enterprise applications
ERP: The business backbone

Chapter Electronic commerce systems
SECTION Electronic commerce fundamentals
eBay Inc.: managing success in a dynamic online market place
The scope of E-commerce
Essential e-commerce processes
Electronic payment process
Etc.

Chapter 9 Decision support in business
The business value of business intelligence
Decision support trends
Management of information systems
Online analytical processing
Decision support systems
Etc.

Module IV DEVELOPMENT PROCESS
Chapter 10 Developing business/IT solutions
SECTION I Developing business system
IS development
Blue cross, AT &T wireless and Citi street: development challenges of self service
Web systems
The system approach
The system development cycle
Etc.

Module v MANAGEMENT CHALLENGES
Chapter 11 Security Ethical challenges
SECTION Security, ethical and societal challenges
The business challenge of computer viruses
Ethical responsibility of business professionals
Computer crime
Privacy issues
Other challenges
Etc.

Chapter 12 Enterprise and global management of Information Technology
SECTION 1 Managing information technology
Analyzing the Chicago board of trade
Managing information technology
Business/ IT planning
Managing the IS function
Failures in IT management
Etc.


Includes index (Various paging)

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