Management information systems : managing information technology in the internetworked enterprise / James A. OʾBrien.

Content
Module 1 Foundations of information systems
Chapter 1 Introduction to information systems in business
Why study information systems
Why Information systems are important
Real world of information systems
Real world cases
Transforming market research on the web
Etc.

Chapter 2 Fundamentals of information systems
Fundamentals of Information systems concepts
Real world: American management systems: The business benefits of knowledge management
Systems concepts
Components of an information systems
Information system resources
Information systems activities
Etc.

Chapter 3 Solving business problems with information systems
Systems approach to problem solving
Real world case: Camelot music: solving business problems with information technology
The system approach
Defining problems and opportunities
Developing alternative solution
Etc.

Module II Information: A managerial overview
Chapter 4 Managerial overview: Computer hardware
Computer systems: end user and enterprise computing
Real world case: Speed serve and Merill Lynch
Mainframes as electronic commerce web servers
Microcomputer systems
Etc.

Chapter 5 Managerial overview: computer software
Application software: end user applications
Introduction to software
Real world case: General motors, Wyne memorial hospital and others: using speech recognition
Application software for end users
Web browsers and Integrated packages
Web browsers and more
Etc.

Chapter 6 Managerial overview Telecommunications
Telecommunications and the Internetworked enterprise
Networking the enterprise
Real world case: Deckers outdoors corporation: using the internet as a virtual public network
The business value of telecommunications
Trends in telecommunications
Etc.

Chapter 7 Managerial overview: Database management
Database management: managing data resources
Real world case: Sears, MCI and first American: stocking data warehouse with external
Foundation data concepts
The database management approach
Using database management software
Etc.

Module III business applications of Information technology
Chapter 8 The Internet and electronic commerce
The internet and business
Real world case: Geocites, Inc.: finding business success on the internet
Business use of the internet
Interactive marking
The business value of the internet

Chapter 9 Intranets, Extranets and Enterprise collaboration
Intranets and Extranets in business
The Extranet revolution
Applications of Extranets
Intranet technology resources
The business value intranets
Etc.

Chapter 10 Information systems for business operations
Business information systems
Real world case: Gulf states paper corporation:
Machine vision systems in manufacturing
Cross-functional information systems
Marketing information systems
Manufacturing information systems.
Etc.

Chapter 11. Information systems of managerial decision support
Management information and decision support systems
Real world case: Persons Brinkerhoff: Intranets: everyone's information systems.
Decisions support systems
Examples of DSS applications
Using decision support systems
Etc

Chapter 12 Information systems for strategic advantage
Fundamentals of strategic advantage
Real world case: GATX capital corporation: sharing information technology for competitive advantage
Competitive strategy concepts
Breaking business barriers
Improving business quality
Becoming an agile competitor
Etc.

Module. Managing information technology
Chapter 13 Managing IT: Enterprise and global management
Managing information resources and technologies
Real world case: check free, Inc.: choosing an information technology architectures
Managers and information technology
Organizations and information technology
Strategic management
Etc.

Chapter 14 IT: Planning and implementing change
Planning for business change with IT
Real world case : The U.S Federal aviation administration: failure in IS planning
Organizational planning
Information systems planning methodologies
Planning for competitive advantage
Etc.

Chapter 15. Managing IT: security and ethical challenges and control issues in information systems
Why controls are needed
Real world case: Microsoft and the cult of the dead cow: Hacking into windows NT
Information systems controls
Facility controls
Procedural controls
Etc.

Includes bibliographical references and indexes. p 112 -129