The medical assistant : administrative and clinical / Mary E. Kinn, Mary Ann Woods, Eleanor F. Derge.

Contents
Section I The Health Team
1 The medical Assistant
2 A brief History of Medicine
3 Medical Practice
4 Medical Ethics
5 Medicine and Law
6 Personal Communication
7 Externship and finding the right position

Section II The Administrative Medical Assistant
8 The computer in medical practice
9 Patient reception,
10 Appointments, scheduling and time management,
11 Telephone techniques.
12 Correspondence and mailing processing
13 Dictation and transcription
14 Medical Records Management
15 Professional fees and credit arrangements
16 Accounting Systems
17 Banking services and procedures
18 Billing and collection procedures
19 Health and Accident insurance
20 Editorial duties and meetings and travel management
21 Office environment: Management of Space and Equipment
22 Management responsibilities.

Section III The Clinical Assistant
23 Basic concepts of Asepsis
24 Infection control
25 Acquired Immunodeficiency Syndrome: Transmission and Prevention
26 Vital signs and anthropometric measurements
27 Assisting with routine examination
28 Specialty Examination
29 Specialty Examination
30 Electrocardiography
31 Microbiology in the Physician’s Office
32 Urinalysis
33 Heamatology
34 Nutrition and diet modification
35 Introduction to minor surgery
36 Assisting with minor surgery
37 Introduction to Clinical Pharmacology
38 Administering medications
39 Advanced Assisting procedures.
40 Medical Emergencies

Includes bibliographical references and index.