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The phantom stethoscope : a field manual for finding an optimistic future in medicine / Stephen K. Klasko, Gregory P. Shea.

By: Contributor(s): Publication details: Franklin, Tenn. : Hillsboro Press, c1999.Description: xii, 259 p. ; 24 cmISBN:
  • 157736144X (hc : acidfree paper)
DDC classification:
  • WB 26 K63 1999
Contents:
Contents 1. Of Bunn-o-matics and basketballs 2. Of computers and cretins 3. Of brothers and blackouts 4. Of abductions and auntie Em 5. Of mick jagger and managed care 6. Of prevention and pain relief 7. Of orientation and organized care 8. Of mind-sets and metaphors 9. Of alarm clocks and alphabet soup 10. The history and future of managed care 11. Of risk pools and Rolexes 12. Physicians as negotiators: It's a whole new deal 13. Conflict management: Negotiating your way to resolution 14. Of celebrities and cesareans 15. Marketing and strategic planning in health care 16. Of suits and coats 17. The challenge of building productive alliances between physicians and administrators 18. Of cat scans and customer disservice 19. Market forces and the shape of health care institutions 20. Of caribbean vacations and contingency fees 21. Law and medicine 22. Of pumpkins and privilege 23. Information systems in the medical environment 24. Total quality management and clinical pathways 25. Of French toast and friendly interfaces 26. Physicians as leaders: A non-Physician perspective 27. Of genetic selection and jerry springer 28. The ethics of medicine in the twenty-first century 29. Of stress and cinnamon buns 30. Stress management: the personal and the professional 31. Of Roberta and revelations 32. Of lattes and lost (?) opportunities
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Includes bibliographical references.

Contents

1. Of Bunn-o-matics and basketballs
2. Of computers and cretins
3. Of brothers and blackouts
4. Of abductions and auntie Em
5. Of mick jagger and managed care
6. Of prevention and pain relief
7. Of orientation and organized care
8. Of mind-sets and metaphors
9. Of alarm clocks and alphabet soup
10. The history and future of managed care
11. Of risk pools and Rolexes
12. Physicians as negotiators: It's a whole new deal
13. Conflict management: Negotiating your way to resolution
14. Of celebrities and cesareans
15. Marketing and strategic planning in health care
16. Of suits and coats
17. The challenge of building productive alliances between physicians and administrators
18. Of cat scans and customer disservice
19. Market forces and the shape of health care institutions
20. Of caribbean vacations and contingency fees
21. Law and medicine
22. Of pumpkins and privilege
23. Information systems in the medical environment
24. Total quality management and clinical pathways
25. Of French toast and friendly interfaces
26. Physicians as leaders: A non-Physician perspective
27. Of genetic selection and jerry springer
28. The ethics of medicine in the twenty-first century
29. Of stress and cinnamon buns
30. Stress management: the personal and the professional
31. Of Roberta and revelations
32. Of lattes and lost (?) opportunities

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