Delmar's comprehensive medical assisting : administrative and clinical competencies / Wilburta Q. Lindh ... [et al.].

Includes index.

Contents

Section I: General procedures
Unit 1: Introduction to medical assisting and health professions
Chapter 1: Medical assisting as profession
Chapter 2: Health care settings and the health care team
Chapter 3: History of medicine
Unit 2: The Therapeutic approach
Chapter 4: Therapeutic communication skills
Chapter 6: The Therapeutic approach to the patient with the life-threatening illness
Unit 3: Responsible medical practice
Chapter 7: Legal considerations
Chapter 8: Ethnical considerations
Chapter 9: Emergency procedures and first aid
Section II: Administrative procedures
Unit 4: Integrated administrative procedures
Chapter 10: Creating the facility environment
Chapter 11: Computers in the ambulatory care setting
Chapter 12: Telephone techniques
Chapter 13: Patient scheduling
Chapter 14: Medical records management
Chapter 15: Written communication. Chapter
Chapter 16: Transcription
Unit 5: Managing facility finances
Chapter 17: Daily financial practices
Chapter 18: Medical insurance
Chapter 19: Medical insurance coding
Chapter 20: Billing and collections
Chapter 21: Accounting practices
Section III: Clinical procedures
Unit 6: Integrated clinical procedures
Chapter 22: Infection control, medical asepsis, and sterilization
Chapter 23: Taking a medical history the patient's chart, and methods of documentation
Chapter 24: Vital signs and measurements
Chapter 25: The Physical examination
Unit 7: Assisting with specialty examinations and procedures
Chapter 26: Obstetrics and gynecology
Chapter 27: Pediatrics
Chapter 28: Male reproductive system
Chapter 29: Gerontology
Chapter 30: Examinations and procedures of body systems. Unit 8: Advanced techniques and procedures
Chapter 31: Assisting with minor surgery
Chapter 32: Diagnostic imagining
Chapter 33: Rehabilitation and therapeutic modalities
Chapter 34: Nutrition in health and disease
Chapter 35: Basic pharmacology
Chapter 36: Calculation of medication dosage and medication administration
Chapter 37: Electrocardiography
Unit 9: Chapter 38: Safety and regulatory guidelines in the medical laboratory
Chapter 39: Introduction to the medical laboratory
Chapter 40: Phlebotomy: venipuncture and capillary puncture
Chapter 41: Hematology
Chapter 42: Urinalysis
Chapter 43: Basic microbiology
Chapter 44: Specialty laboratory tests
Section IV: Professional procedures
Unit 10: Office and human resource management
Chapter 45: The Medical assistant as office manager
Chapter 46: The Medical assistant as human resources manager
Unit 11: Entry into the profession
Chapter 47: Preparing for medical assisting credentials
Chapter 48: Employment strategies.