Leadership roles and management functions in nursing : theory and application / Bessie L. Marquis, Carol J. Huston.

Includes bibliographical references and index.

Contents
Chapter 1: Decision Making, Problem Solving, and Critical Thinking: Requisites
for Successful Leadership and Management
Decision Making, Problem Solving, and Critical Thinking
Vicarious Learning to increase Problem Solving and Decision Making Skills
Theoretical Approaches to Problem Solving and Decision Making
Critical Elements in Problem Solving and Decision Making
individual Variations in Decision Making
Overcoming individual Vulnerability in Decision Making
Decision Making in Organizations
Chapter 2: Introduction to Management and Management Decision Making
Historical Development of Management Theory
Management Decision-Making Technology
Pitfalls in Using Decision Making Tools
Management Functions
Chapter 3: Developing Leadership
Differences Between Leadership and Management
Historical Development of Leadership Theory
Evolution of Leadership Theory
Contemporary Theories of Leadership
Leadership and Management for Nursing's Future
Integrating Leadership and Management Skills
Unit 2: Foundation For Effective Leadership and Management
Chapter 4: Ethics, Law, and Advocacy
Ethical Dilemmas
Ethical Problem Solving and Decision Making
Ethical Frameworks for Decision Making
Principles of Ethical Reasoning
Ana Code of Ethics and Professional Standards
Ethical Dimensions in Leadership and Management
Integrating Leadership Roles and Management Functions in Ethics
Chapter 5: Legal and Legislative Issues
Sources of Law
Types of Laws and Courts
Legal Doctrines and the Practice of Nursing
Professional Negligence
Avoiding Malpractice Claims
Extending The Liability
Incident Reports
Intentional Torts
Other Legal Responsibilities of the Manager
Legal Considerations of Managing a Diverse Workforce
Professional Versus Institutional Licensure
Integrating Leadership Roles and Management Functions in Legal and
Legislative Issues
Chapter 6: Patient, Subordinate, and Professional Advocacy
Becoming an Advocate
Patient Advocacy
Subordinate Advocacy
Professional Advocacy
Integrating Leadership Roles and Management Functions in Advocacy
Unit 3: Roles and Functions in Planning
Chapter 7: The Planning Hierarchy and Strategic Planning
Proactive Planning
The Planning Hierarchy
Vision and Mission Statements
The Organization's Philosophy Statement
Societal Philosophies and Values
Individuals Philosophies and Values
Goals and Objectives
Policies and Procedures
Rules
Overcoming Barriers to Planning
Strategic Planning in the Organization
Integrating Leadership Roles and Management Functions in Planning
Chapter 8: Planned Change
The Development of Change Theory
Driving and Restraining Forces
Resistance: The Expected Response To Change
Planned Change As A Collaborative Process
The Leader/Manager as a Role Model During Planned Change
Organizational Aging: Change as a Means of Renewal
Organizational Change Association with Nonlinear Dynamics
Is the Profession of Nursing in Need of Renewal?
Integrating Leadership Roles and Management Functions in Planned Change
Chapter 9: Time Management
Three Basic Steps in Time Management
Managing Time at Work
Integrating Leadership Roles and Management
Functions in Time Management
Chapter 10: Fiscal Planning
Basics of Budgets
Steps in the Budgetary Process
Types of Budgets
Cost-Effectiveness as a Unit Manager's Goal
Budgeting Methods
Critical Pathways
Healthcare Reimbursement
The Managed Care Movement
Driving and Restraining Forces for the Managed Care Movement
The Future of Managed Care
Integrating Leadership Roles and Management Functions in Fiscal Planning
Chapter 11: Career Development
Justifications For Career Development
Career Stages
The Organization's Responsibility for Career Management
Competency Assessment and Specialty Certification as Part of
Career Management
Long-Term Coaching
The Structured Coaching interview
Transfers
Promotions
The Employee's Responsibility for Career Planning
Resume Preparation
Preparing A Professional Portfolio
Management Development
Integrating Leadership Roles and Management Functions
in Career Development

Unit 4: Roles and Functions in Organizing
Chapter-12: Organizational Structure
Organizational Theory
Components of Organizational Structure
Types of Organization Structures
Decision Making Within the Organizational Hierarchy
External Stakeholders
Limitations of Organization Charts
Organizational Culture
Shared Governance: The Organizational Design of the 21st Century?
Organizations and Magnet Status
Committee Structure in An Organization
Integrating Leadership Roles and Management
Functions Associated with Organizational Structure
Chapter 13: Understanding Organizational, Political, and Personal Power
Understanding Power
The Authority-Power Gap
Strategies For Building A Personal Power Base
The Politics of Power
Integrating Leadership Roles and Management Functions When Using
Authority and Power in Organizations
Chapter 14: Organizing Patient Care
Modes of Organizing Patient Care
Disease Management and Case Management
Selecting The Optimum Mode of Organizing Patient Care
Differentiated Nursing Practice
Integrating Leadership Roles and Management Functions in Organizing
Patient Care
Unit 5: Roles and Functions in Staffing
Chapter 15: Preliminary Staffing Functions: Employee Recruitment, Selection,
Placement, and Indoctrination
Planning For Staffing and Responding to Shortages
Recruitment
The Initial Contact
Interviewing
Selection
Placement
Indoctrination
Integrating Leadership Roles and Management Functions in Preliminary
Staffing Responsibilities
Chapter 16: Meeting Staff Socialization and Educational Needs for Team Building
Socialization and Resocialization
Clarifying Role Expectations Through Role Models, Preceptors, and Mentors
Assistance in Meeting Role Demands
Overcoming Motivational Deficiencies
Employees With Unique Socialization Needs
Staff Development
Integrating Leadership Roles and Management Functions in Team Building
Through Socialization and Staff Education
Chapter 17: Staffing Needs and Scheduling Policies
Unit Managers' Responsibilities in Meeting Staffing Needs
Workload Measurement Tools
The Relationship Between Nursing Care Hours, Staffing Mix, and
Quality of Care
The Impact of Foreign Nurses and Generational Considerations on Staffing
The Impact of a Shortage of Nursing Staff Upon Staffing
Fiscal and Ethical Accountability for Staffing
Integrating Leadership Roles and Management Functions in Staffing
Unit 6: Roles and Functions in Directing
Chapter 18: Creating a Motivating Climate
Intrinsic Versus Extrinsic Motivation
Motivational Theory
Creating a Motivating Climate
Strategies for Creating a Motivating Climate
Professional Support Systems for the Manager
Integrating Leadership Roles and Management Functions in Motivating
Chapter 19: Organizational, interpersonal, and Group Communication
The Communication Process
Variables Affecting Organizational Communication
Organizational Communication Strategies
Channels of Communication
Communication Modes
Written Communication Within The Organization
Interpersonal Communication in A Multicultural Workplace
Group Communication
The Impact of Technology on Organizational Communication Confidentiality
Integrating Leadership Roles and Management Functions in Organizational
and interpersonal Communication
Chapter 20: Delegation
Common Delegation Errors
Effective Delegating
Delegation as a Function of Professional Nursing
Integrating Leadership Roles and Management Functions in Delegation
Chapter 21: Managing Conflict
The History of Conflict Management
Categories of Conflict
The Conflict Process
Conflict Management
Managing Unit Conflict
Negotiation
Alternative Dispute Resolution
Seeking Consensus
Leadership Roles and Management Functions in Managing Conflict
Chapter 22: Understanding Collective Bargaining, Unionization, and Employment Laws
Unions and Collective Bargaining
Historical Perspective of Unionization in America
American Nurses Association and Collective Bargaining
Employee Motivation To Join Or Reject Unions
Union Organizing Strategies
Manager's Role During Union Organizing
Effective Labor-Management Relations
Employment Legislation
The Occupational Health and Safety Act
State Health Facilities Licensing Boards
Integrating Leadership Roles and Management Functions
in Working With Unions and Employment Laws
Chapter 23: Quality Control
Defining Quality Health Care
Quality Control as a Process
The Development of Standards
Audits as a Quality Control Tool
Total Quality Management/Toyota Production System
Who Should Be involved in Quality Control
External Impacts on Quality Control
Integrating Leadership Roles and Management Functions in Quality Control
Chapter 24: Performance Appraisal
Using the Performance Appraisal to Motivate Employees
Strategies to Ensure Accuracy and Fairness in the Performance Appraisal
Performance Appraisal Tools
Planning the Appraisal interview
Overcoming Appraisal interview Difficulties
Performance Management
Coaching: A Mechanism For informal Performance Appraisal
Integrating Leadership Roles and Management Functions
in Conducting Performance Appraisals
Chapter 25: Problem Employees: Rule Breakers, Marginal
Employees, and the Chemically or Mentally Impaired
Constructive Versus Destructive Discipline
Self-Discipline and Group Norms
Fair and Effective Rules
Discipline as a Progressive Process
Disciplinary Strategies for the Nurse-Manager
Grievance Procedures
Disciplining the Unionized Employee
The Marginal Employee
The Chemically or Mentally Impaired Employee
Integrating Leadership Roles and Management Functions Through Discipline