Lab manual for A+guide to software / Jean Andrews

Chapter one: Introducing and comparing operating systems
Determine Hardware compatibility with windows
Examine files and directories
Compare window versions using the Microsoft web site
Investigating Linux
Explore the Macintosh world

Chapter Two: How an operating system works with hardware and others software
Examine system resources with device managers
Use shareware to examine a computer
Creat a windows 98 startup disk
Use Microsoft dignostic with windows
Install windows components
Convert Numbers

Chapter three:Understanding the boot process and MS-DOS Mode
Learn to work from the comand line
Examine windows Configuration files
Modify configuration files
Learn file naming conventions
Examine and adjust CMOS settings

Chapter Four: Installing and using Windows 9x
Use window key shortcuts
Customizing your desktops
Update drivers with device manager
Examine the windows 9x CD
Perform custom windows 98 installation and Write documentation

Chapter Five: Supporting and troubleshooting windows 9x
Manage windows file associations
Update windows
Optimise windows
Modify system configuration files
Save, Modify and restore the repair windows

Chapter Six: Understanding and supporting Window NT Workstation
Manage user accounts in window NT
Create Window NT setup and repair Disk
Repair Window NT Workstation
Observe and repair Video problems
Critical thinking: Sabotage and repair window NT

Chapter Seven: Installing and using windows 2000
Installing or upgrading to windows 2000
Use Windows Help and troubleshooters
Installing and using windows 2000 support tools
Use the windows 2000 setup manager wizard
Use task manager

Chapter Eight: Supporting and using windows 2000
Use the Microsoft Management Console
Analyze system with windows NT /2000/XP Event viewer
Use disk management
Use Dr. Watson
Critical thinking: Sabotage and repair windows 2000

Chapter Nine: Installing and using windows XP
Installing window XP
Allow two users to logon simultaneously
Navigate and customize Windows XP
Manage User account in Window XP
Window media player

Chapter Ten: Supporting and troubleshooting windows XP
Set Disk Quotas
Use Encryption
Restore the system state
Install recovery console as an option on the startup menu
Use recovery console to copy files

Chapter Eleven: Supporting Hard Drives
Performing hardware routine maintenance
Backup and restore files in window 2000/ XP
Research data recovery service
Use Do-It- Yourself Data recovery software
Critical thinking: Use debug to examine Disk information

Chapter Twelve: Windows on the internet
Share resources on a network Use NetBEUI Instead of TCP/IP
Use a parallel port for Direct cable connection
Install a network printer
Configure and use DialUp server

Chapter Thirteen: Windows on internet
Install software to delete cookies
Use FTP to download a browser
Download and install internet explorer and install Netscape
Setup Netmeeting
Configure a browser so it doesn't download images

Chapter Fourteen: Linux, Macs and Notebooks
Examine a Macintosh
Download and install Shareware on a Mac
Explore the GNOME Environment in Linux
Use the vi Editor in Linux
Use Linux commands
etc