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The administrative dental assistant : workbook / Linda J. Gaylor

By: Publication details: St. Louis : Saunders / Elsevier, c2007Edition: 2nd editionDescription: xviii, 132 p. : ill. ; 28 cmISBN:
  • 1416025650
  • 9781416025658
Subject(s): LOC classification:
  • WU 18.2 G287A 2007
Contents:
Contents Introduction 1. Orientation to the Dental Profession 2. Dental Basics 3. Communication Skills and Telephone Techniques 4. Written Correspondence 5. Patient Relations 6. Dental Healthcare Team 7. Patient Clinical Records 8. Information Management 9. Dental Patient Scheduling 10. Recall Systems 11. Dental Insurance Processing 12. Inventory Management 13. Financial Arrangements and Collection Procedures 14. Bookkeeping Procedures: Accounts Receivable 15. Bookkeeping Procedures: Accounts Payable 16. Office Equipment 17. Computerized Dental Practice 18. Employment Strategies
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Health Sciences Library WU 18.2 G287A 2007 (Browse shelf(Opens below)) 1 Available MBAL22021907

Contents

Introduction
1. Orientation to the Dental Profession
2. Dental Basics
3. Communication Skills and Telephone Techniques
4. Written Correspondence
5. Patient Relations
6. Dental Healthcare Team
7. Patient Clinical Records
8. Information Management
9. Dental Patient Scheduling
10. Recall Systems
11. Dental Insurance Processing
12. Inventory Management
13. Financial Arrangements and Collection Procedures
14. Bookkeeping Procedures: Accounts Receivable
15. Bookkeeping Procedures: Accounts Payable
16. Office Equipment
17. Computerized Dental Practice
18. Employment Strategies

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